A huge number of people have experienced that moment of sheer horror as they watch their cellphone fly from their hands and into water, and it is not a nice feeling. We keep so much of our lives in our phones that the sudden realization of what the loss of that phone will mean to us is enough to scare us badly. As you grab your phone out of the water, your brain is madly scrambling for a way to rescue the information on it before it’s too late.
First: Grab it and shake
If you have just grabbed your phone out of water, do NOT try to turn it on to see if it still works! You must remember that water conducts electricity, so if you try to turn the phone on it could short out and destroy all your data. Just quickly take your phone out of its case and begin the steps that will (hopefully) save your data.
1. Remove the battery immediately, shake or blow as much water out of the phone as you can, and dry the phone and the battery as thoroughly as you can with a soft, clean, absorbent cloth or paper towel. It would be very helpful if could make sure you know how to remove your phone’s battery before you need to do it in a hurry. Removal of the battery in an iPhone requires the use of tiny, precision screwdrivers, and very careful work. Some Android phones have an accessible battery that can be removed easily, but others have non-removable batteries that can only be accessed by a professional. It’s important to know your phone.
2. Take out the SIM card and the memory card (it’s a good idea to learn how to do that prior to actually having to do it, as well) and dry them carefully. If possible, try putting them in another phone to see if you can retrieve your data that way.
3. What kind of water did the phone fall in? Fresh, clean water causes less damage than salt water. Soapy water If your phone has been contaminated with salt water, you should take it to a professional for repair, as home repair methods seldom work in this situation and the salt water will cause corrosion of the metal parts in the phone.
4. As soon as you can, put your phone in a Ziploc bag full of dry rice and leave it there for 24 to 48 hours. The rice will absorb the moisture out of the phone, giving you your best chance of making it work again.
5. Remove the phone from the rice, make sure no grains of rice have gotten stuck in any of the phone’s ports, and install the SIM card, the memory card, and the battery. Try to power up the phone. Remember that even if the screen doesn’t come on, it may be possible for you to hook the phone up to a computer and download the data.
If taking these steps doesn’t work, you’ll need to take the phone to a professional for repair. It is often possible for a pro to retrieve your data, when your attempts have failed and it all looks hopeless. Good luck!